Terms & Conditions
The Terms That Govern
Our Working Relationship
Clear, plain-English terms covering how we work together, what you can expect from us, and what we expect from you.
Last Updated on May 2026
We provide AI strategy, governance, compliance consultancy, and technology leadership services to businesses across the UK and internationally.
AICompliance.uk, a brand of Quantisys Technology Ltd (trading as Quantisys) provides AI governance and compliance software and advisory services, including the Aria platform. Quantisys is registered in England and Wales (Company No. 16618709), with registered office at 85 Great Portland Street, London, W1W 7LT. Where a separate engagement letter or order form exists, it takes precedence over these general terms in the event of any conflict.
Our Aria platform provides AI governance and compliance tools on a subscription basis. Access to Aria is governed by the Aria Terms of Service, which form a separate agreement with platform subscribers. These general Terms & Conditions apply to our consulting and advisory services and to general use of our websites at www.aicompliance.uk.
When working with us, we ask that you engage honestly, provide accurate information, and respect the terms of your engagement.
You agree to provide complete and accurate information when engaging our services, to cooperate reasonably to allow us to deliver the agreed scope, and to make timely decisions where your input is required. Delays caused by a failure to provide information or approvals may affect delivery timelines and may result in additional charges at our standard day rate.
You are responsible for ensuring that information you share with us does not breach obligations you hold with third parties, and that you have appropriate authority to share it. You agree not to use our services for any unlawful purpose, or in any way that could harm our reputation or the interests of other clients.
Our frameworks, methodologies, and tools remain our intellectual property. Deliverables we create for you are licensed for your internal use upon full payment of fees.
All pre-existing intellectual property — including our frameworks, templates, training materials, governance documents, and methodologies — remains our property at all times. Upon full payment of agreed fees, you receive a non-exclusive, non-transferable licence to use any bespoke deliverables we create specifically for you, for your internal business purposes only.
You retain ownership of all materials, data, and information you provide to us. By sharing materials with us, you grant us a limited licence to use them solely to deliver your engagement. We will not use your confidential materials for any other purpose, including for the benefit of other clients, and we will treat them with the same care we apply to our own confidential information.
Our fees are set out in your engagement agreement. Invoices are due within 14 days unless otherwise agreed in writing.
Invoices are issued in accordance with the agreed payment schedule. Where no schedule is specified, payment is due within 14 days of the invoice date. We reserve the right to charge statutory interest on overdue invoices at the rate set out in the Late Payment of Commercial Debts (Interest) Act 1998. Subscription fees for Aria are billed in advance on the agreed cycle and are non-refundable except as required by law.
We reserve the right to pause or suspend services where an invoice remains unpaid beyond 30 days, with reasonable notice given before any suspension takes effect. Reasonable expenses incurred in delivering your engagement will be invoiced at cost and require your prior approval. All fees are exclusive of VAT unless explicitly stated otherwise on the invoice.
These terms are governed by the law of England and Wales. We will always seek to resolve disputes informally before any formal proceedings.
These Terms & Conditions and any dispute arising from them shall be governed by and construed in accordance with the law of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales for any dispute arising out of or in connection with these terms or our services.
We will always seek to resolve any dispute informally and in good faith before resorting to formal proceedings. If you have a complaint about our services, please contact us at [[email protected]] and we will respond within five working days. We reserve the right to update these terms and will give you reasonable notice of any material changes before they take effect.
Our liability to you is limited in accordance with these terms. We are not liable for indirect or consequential losses arising from our services.
To the maximum extent permitted by law, our total aggregate liability to you in connection with any engagement shall not exceed the fees paid by you in the three months immediately preceding the event giving rise to the claim. We are not liable for any indirect, consequential, loss of profit, or loss of opportunity claims, even where we were aware of the possibility of such losses arising.
Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded by law. Our services constitute professional advice and guidance; implementation decisions remain your responsibility. We recommend seeking independent legal or regulatory advice where specific obligations apply to your organisation.
